General Inquiries
General Inquiries about Amazon orders
We appreciate your business and hate to hear that our customers had anything less than a perfect experience. Please reply "create a ticket" and pr...
Wed, 5 Jan, 2022 at 11:57 AM
Subscribe and Save is an Amazon service and we cannot change your subscription Follow the instructions below to make changes to your subscribe and save sett...
Thu, 30 Sep, 2021 at 5:21 PM
In order to redeem a coupon code from Dr. Tobias Amazon store, please make sure of the following: The code is not combined with any other discount or coup...
Thu, 30 Sep, 2021 at 5:21 PM
To apply a coupon code when purchasing Dr. Tobias products on Amazon.com, you will proceed through the check out process until you arrive at the Select a pa...
Thu, 30 Sep, 2021 at 5:22 PM
Thank you for contacting us. Amazon is responsible for the fulfillment of our product (i.e. packing & shipping) as well as all billing activities.
Plea...
Tue, 29 Jan, 2019 at 8:44 AM
Thank you for contacting us to inquire about our product stock. We apologize for any inconvenience caused and invite you to check again in 24-48 hours. If y...
Wed, 5 Jan, 2022 at 12:04 PM
Thank you for reaching out to us regarding your delivery. We apologize that it has not yet arrived. Our products are shipped by Amazon and they are fully re...
Mon, 21 Aug, 2023 at 11:06 AM