General Inquiries

General Inquiries about Amazon orders

I would like to request a refund
We appreciate your business and hate to hear that our customers had anything less than a perfect experience. Please reply "create a ticket" and pr...
Wed, 5 Jan, 2022 at 11:57 AM
How do I cancel Amazon Subscribe and Save auto delivery?
Subscribe and Save is an Amazon service and we cannot change your subscription Follow the instructions below to make changes to your subscribe and save sett...
Thu, 30 Sep, 2021 at 5:21 PM
How to redeem a coupon on Dr. Tobias Amazon Store
In order to redeem a coupon code from Dr. Tobias Amazon store, please make sure of the following: The code is not combined with any other discount or coup...
Thu, 30 Sep, 2021 at 5:21 PM
Can I use a coupon to buy Dr. Tobias products on Amazon?
To apply a coupon code when purchasing Dr. Tobias products on, you will proceed through the check out process until you arrive at the Select a pa...
Thu, 30 Sep, 2021 at 5:22 PM
I have a billing inquiry or want to return products to Amazon
Thank you for contacting us. Amazon is responsible for the fulfillment of our product (i.e. packing & shipping) as well as all billing activities. Plea...
Tue, 29 Jan, 2019 at 8:44 AM
The Dr. Tobias product I want is out of stock on Amazon. When will it be back in stock?
Thank you for contacting us to inquire about our product stock. We apologize for any inconvenience caused and invite you to check again in 24-48 hours. If y...
Wed, 5 Jan, 2022 at 12:04 PM