General Inquiries

I would like to request a refund
We appreciate your business and hate to hear that our customers had anything less than a perfect experience. Please reply "create a ticket" and pr...
Tue, 4 Dec, 2018 at 11:43 AM
How do I cancel Amazon Subscribe and Save auto delivery?
Subscribe and Save is an Amazon service and we cannot change your subscription settings Amazon has a helpful page to show you how to manage your subscriptio...
Tue, 4 Dec, 2018 at 8:42 AM
How to redeem a coupon on Dr Tobias Amazon Store
In order to redeem a coupon code from Dr Tobias Amazon store, please make sure of the following: The code is not combined with any other discount or coupo...
Fri, 1 Mar, 2019 at 1:13 PM
Can I use a coupon to buy Dr Tobias products on Amazon?
To apply a coupon code when purchasing Dr Tobias products on Amazon.com, you will proceed through the check out process until you arrive at the Select a pay...
Fri, 1 Mar, 2019 at 1:13 PM
I have a billing inquiry or want to return products to Amazon
Thank you for contacting us. Amazon is responsible for the fulfillment of our product (i.e. packing & shipping) as well as all billing activities. Plea...
Tue, 29 Jan, 2019 at 8:44 AM
The Dr Tobias product I want is out of stock on Amazon. When will it be back in stock?
Thank you for contacting us to inquire about our product stock. We apologize for any inconvenience caused and invite you to check again in 24-48 hours. If y...
Fri, 1 Mar, 2019 at 1:17 PM