Thank you for reaching out to us regarding your delivery. We apologize that it has not yet arrived. Our products are shipped by Amazon and they are fully responsible for the delivery process. We understand your concern but unfortunately we do not have access to the carrier or tracking number. We suggest that you contact Amazon directly through your account and the "Where's My Stuff?' option. You may also reach Amazon by telephone -  1 888 280 3321 (USA) or 1-877-586-3230 (CA). We are sorry for the inconvenience.